Pricing
Priced on what you actually run.
Properties are metered by the room, short-term rentals by the listing. The number itself is settled with you on a short call — nothing is charged before you have agreed to it.
There is one ask on this site, and it is that call: we look at your rooms or your listings, agree the number, and you can be live the same day.
Included with Stayflow
What every account gets on day one.
- The guest app: pre-check-in, requests, chat and the local guide
- The console: reservations, requests, team chat, housekeeping
- Email, text and WhatsApp in one thread
- The guest app in English, French and Spanish
- PMS sync — reservations, rooms and guests arrive on their own
- Your whole team: seats are never counted
- Guest data exportable and erasable on request
Arranged on the call
Available, and priced with the rest of your account.
- Your own guest-app domain, your logo and your colours
- Several properties under one brand
- Several brands under one account, with consolidated reporting
- Dedicated text and WhatsApp numbers
- SSO/SAML, an account manager and priority support
Billed monthly, in Canadian dollars. The number we agree on the call is the number on the invoice.
What you will be metered on.
Pick what you run: the unit changes, the product does not.
Your unit
Per room
Every room you keep live in Stayflow. Rooms you do not run through Stayflow are not counted.
Never metered
- Guests — as many as you host
- Staff seats — your whole team
- QR codes, check-in links and the local guide
Text and WhatsApp messages are metered separately, per message — the call covers that too.
Questions, answered.
Why is there no price on this page?
Because we still set it operator by operator, and a published rate we would have to qualify for half our customers is worse than a short call. You get the whole number — units, messaging, anything arranged on top — in writing before you sign.
What am I actually charged for?
The units you run: rooms if you run a property, listings if you run short-term rentals. Guests, staff seats and QR codes are not metered. Text and WhatsApp messages are metered separately, per message.
What changes as I grow?
The shape of the account, not the product: more properties under one brand, several brands under one account, your own guest-app domain and branding, dedicated numbers, SSO and an account manager. When the shape changes, we agree the new number the same way.
Can I sign up on my own?
Not today. Accounts are opened with us rather than through a signup form, which is why every ask on this site is the same one: a demo. If that changes, this page changes with it.
How long does setup take?
Most properties are live the same day. We open the account with you, your rooms or listings come in from your PMS, you print the QR codes, and the first check-in link can go out the same afternoon.
Does Stayflow replace my PMS?
No — Stayflow is a companion that sits on top of the PMS you already use. Your PMS keeps owning availability and billing; Stayflow owns the guest-facing experience: check-in, requests, chat and local discovery.
Do guests have to download an app?
No. The guest experience is a web app that opens instantly from a QR code or a check-in link — nothing to install, available in English, French and Spanish.
What happens to my guest data?
Stayflow is built for GDPR and Québec's Law 25: guest data can be exported or erased on request, is retained for a bounded period after checkout, and every subprocessor is documented. Your guests' data is never sold, and it stays exportable if you ever leave.
Live the same day.
Create your property, connect your PMS, print the QR codes. Your first guest can check in tonight.
Cards never touch Stayflow Guest data exportable and erasable