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How Stayflow works

Their phone.
Your board.

The guest app carries the stay, from the link to check-out. The console shows your team what needs them.

Stayflow guest app: the stay’s home screen at Hôtel Verdelle, a fictional demo property

The whole stay, in one link.

Before arrival

Online check-in.

Photo ID, selfie and signature, if you ask for them.

In the room

Wi-Fi in one tap.

Room, house rules and the guide, even offline.

Discover

What’s nearby.

A map of the area, and a plan for each day.

Departure

Self check-out.

Or a later check-out, asked for in the app.

Ask. Order. Hear back.

Chat and requests share one thread per stay. Every order shows its status on the guest’s screen.

  • A photo on any repair request.
  • Delivery slots in your property’s time zone.
  • Extras that open before arrival.
Guest app: Services, with a late checkout order marked Received

Every order, one board.

Received, confirmed, in progress, done. Confirm or decline, and the guest sees it.

  • Refreshes on its own. No reload.
  • Escalation timers for what waits too long.
  • A full trail on every request.
Staff console: the orders and requests board at Hôtel Verdelle

The rest of the day.

Today

The day at a glance.

Arrivals, departures and what needs a person.

Reservations

List or calendar.

Synced from Mews or Cloudbeds.

Catalog

Everything you offer.

Items and spots, edited in one place.

Housekeeping · optional

Rooms by status.

Check-out flags the room for cleaning.

Your brand on the guest app.

With white label on, the guest app wears your logo and colours. Your name in the browser tab.

  • Your own domain, or a stayflow.com subdomain.
  • Your logo on the cleaning app too.

See both sides
of a stay.

We’ll run a stay at our demo hotel, phone and console.