Integrations · Mews
The guest app for Mews
Mews stays your system of record. Stayflow turns every reservation into a guest experience: pre-check-in, one chat thread for the whole stay, in-stay orders, and a local guide personalised by Stayflow AI — in English, French, and Spanish.
A Mews guest experience, on every reservation
Once connected, every Mews booking gets the full Stayflow guest app — a web app that opens from a QR code or a check-in link, no download.
- Pre-check-in
- Details, party size, trip purpose, and preferences collected before the guest arrives. Optional verified check-in adds ID capture and an e-signature.
- One conversation
- Chat is one thread per stay across in-app, email, SMS, and WhatsApp. Whatever the guest replies on, it lands in the same place.
- In-stay orders
- An à-la-carte catalogue with scheduled delivery slots. Guests pay on Stripe's own pages; card numbers never touch Stayflow.
- A local guide
- A city guide built on Google Maps, with suggestions and day plans personalised by Stayflow AI — and it keeps working offline.
Every reservation becomes a guest — automatically
Connect once and your Mews reservations, guests, and rooms appear in Stayflow on their own — new bookings, changes, and cancellations included. Your Mews room types and rooms match up to their Stayflow counterparts automatically, by name and number, and the primary guest's name, email, and phone arrive ready to power check-in links, the chat thread, and your guest directory. No exports, no re-typing, no second system to keep honest.
Every booking arrives complete
Sync is more than a mirror. Each reservation carries the context your team would otherwise re-type.
- Booking channel, mapped: Airbnb, Booking.com, Expedia, Vrbo, or direct
- The human confirmation number, plus the OTA's own reference when there is one
- Party size, with the adults and children split when Mews reports it
- The guest's preferred language when Mews carries one, mapped to English, French, or Spanish
- Multi-room bookings linked as one group
- A booking cancelled in Mews clears from your board on its own — no ghost stays
You switch it on
Activation is the property's own choice. Connect with your own Mews credentials, map your rooms, and the first sync brings your reservations in — no approvals, no sales call, and nothing turns on without you.
Questions, answered.
Does Stayflow replace Mews?
No. Mews owns availability, rates, and billing — Stayflow never touches them, and nothing turns on without you. Stayflow runs the guest experience on top.
Do guests have to download an app?
No. The guest app is a web app that opens from a QR code or a check-in link, in English, French, and Spanish.
Live the same day.
Create your property, connect your PMS, print the QR codes. Your first guest can check in tonight.
Cards never touch Stayflow Guest data exportable and erasable