White-label — arranged with your account
Your brand, not ours
White-label puts your logo, your colours, and your domain on the guest app — and takes the Stayflow chrome off. Guests see one brand, from the check-in link to checkout.
What white-label changes
Three changes, one result: guests see your property and nothing else.
Your logo and colours
The guest app renders under your logo, in your palette. Your logo also appears in the housekeeping app your team carries on shift.
No Stayflow chrome
Stayflow's interface branding comes off. Your logo, your colours, your name on the tab — the app reads as yours.
No platform promos
Platform offers, like the eSIM promo, are hidden. The only things on sale in the app are yours.
An address guests recognize
The app lives where your brand lives.
- A fully custom domain
- Run the guest app at stay.yourproperty.com. Certificates are issued and renewed automatically — HTTPS with zero maintenance.
- Your subdomain, included
- Prefer not to manage DNS? A stayflow.com subdomain works out of the box — nothing to configure.
- One per brand
- An account can hold several brands. Each brand gets its own guest domain, configured separately.
The guest relationship stays yours
Guests open the app from a QR code or a branded check-in link — nothing to download, no app store between you and them. If they add it to their home screen, it opens full-screen like an app. Email arrives from your own verified sending domain. Chat, requests, and the guidebook run in English, French, and Spanish.
One brand or a portfolio
White-label scales past a single property.
- Copy a property's appearance to the next one — guide prose, French and Spanish translations, amenities, and social links move with it.
- One brand can run many properties, with dedicated SMS and WhatsApp numbers.
- One account can hold several brands, each with its own logo, colours and sending domain.
Arranged with your account
White-label is settled on the same short call as the rest of your account, rooms or listings included. Turn it on and your brand is live the same day — no approvals, no waiting. Without it, the guest app runs on a stayflow.com address with Stayflow branding.
- Your own guest-app domain
- Your logo and colours — no Stayflow branding
- Branded guest and housekeeping apps
- Priority support
Questions, answered.
Is white-label included?
It is part of what we agree on the call — your own guest-app domain, your logo and your colours, alongside the rest of your account. Without it, the guest app runs on a stayflow.com address with Stayflow branding.
Do guests have to download anything?
No. The guest app is a web app that opens from a QR code or a check-in link. If a guest adds it to their home screen, it opens full-screen like an app.
Can guests tell the app runs on Stayflow?
With white-label on, the interface shows your logo and colours, the Stayflow chrome is removed, and platform promos are hidden. Your name is on the tab — the app reads as yours. On a custom domain, the address is yours too.
What does a custom domain involve?
Point your domain at Stayflow; certificates are issued and renewed automatically — HTTPS with zero maintenance. If you'd rather skip DNS, the stayflow.com subdomain is included — either is fine.
Live the same day.
Create your property, connect your PMS, print the QR codes. Your first guest can check in tonight.
Cards never touch Stayflow Guest data exportable and erasable